In this Masterclass
you will learn
Review the importance of your customer acquisition cost and impact to your marketing and sales strategy
Growing Your Existing Business on a Budget
Research your existing customers to identify new growth opportunities
Tips You Can Take Action on Now to Reduce CAC
Implementing these 3 things will reduce customer churn and create long term customers. Hint: They all are related to marketing, sales and customer service.
Acquiring a new customer costs anywhere from 5x to 25x that of keeping an existing customer.
Harvard Business Review
This is a Must Attend If...
Your marketing is generating BLAH results
Your customer churn is high or higher than you'd like it to be
You can't grow the business because your customer count stays about the same throughout the year
You don't have the budget or resources to focus on marketing or how to generate more leads
33% of American customers say they'll consider switching companies immediately following a single instance of poor service.
A Note from Vicki...
Think about how many and how often a customer has chosen to leave you. If you rely on your existing customer count, when one leaves it's painful.
There will always be churn but there are things you can do to minimize the risk of customers leaving you.
I'll review 3 ways you can reverse the painful loss trend - or keep it from happening - in this Masterclass. Join me by clicking the below button!
See you in there!
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