
How To Create An Engaging Customer Experience
Photo credits: Medthodbites.com Video introduction to this topic As Steve Jobs quoted "You've got to start with the customer experience and work back toward the technology." He may have known a thing or two about creating intrigue, customer experience and loyalty when he and Steve Wozniak founded Apple. In Mr. Jobs quote, and how you'll hear Simon Sinek refer to Apple in his book "Start With Why", is that Apple knew that to be different they needed to create a compelling cus