vickioneill

Tip 3: Mapping the Customer Experience for your ideal target customer. This is an update or follow-up to an article I wrote February 2017 titled "How to Create an Engaging Customer Experience" which can be found here. As with any great end, there's a well-thought out beginning. This is true in business as I quoted Steve Jobs from my previous post "You've got to start with the customer experience and work toward the technology". This process - from end to beginning or beginni

Photo credits: Medthodbites.com Video introduction to this topic As Steve Jobs quoted "You've got to start with the customer experience and work back toward the technology." He may have known a thing or two about creating intrigue, customer experience and loyalty when he and Steve Wozniak founded Apple. In Mr. Jobs quote, and how you'll hear Simon Sinek refer to Apple in his book "Start With Why", is that Apple knew that to be different they needed to create a compelling cus